The Offer

• Opportunity within a company with a solid track record of performance
• Join a market leader within Ecommerce / Marketplaces
• Flexible working options

The Job

Duties & Responsibilities

Sales Documentation & Contracts:

•  Prepare and process booking forms and letters of offers/reservation    agreements for customers.
•  Ensure the correct and timely preparation of purchaser and purchase details, secure the necessary signatures, and provide the final signed copy to the purchaser.
• Document Management:
•    Follow up with customers for all necessary documents, including identification, tax certificates, and proof of payment.
•   Maintain an organized filing system for customer files and sales-related documentation, ensuring they are easily accessible and up to date for all units upto payment threshold of 15% after which the documentation is to be handed over to the CRM officer.
• Database Management:
•  Maintain and update the customer and agents’ database, ensuring accurate and current records of all interactions, purchases, and communications.
• Track the availability of units and update availability lists regularly.
• Commission Processing:
• Process and track agents' commissions, ensuring accurate calculations and payments based on completed sales.
• Event Support:
• Assist the Sales team in organizing and supporting open days, events, and promotional activities when required.
• General Administrative Support:
• Provide administrative assistance to the Sales team in scheduling meetings, maintaining calendars, preparing reports, and any other day-to-day tasks necessary to support the sales process.

The Profile

Qualifications Summary

• Diploma or equivalent (minimum) Associate's or bachelor's degree in business administration, sales, or related field (preferred).
• Previous experience in sales administration or similar role Proficiency in CRM software Microsoft Office Suite skills.
• Strong organizational and time management skills Excellent communication skills (written and verbal), Attention to detail Problem-solving skills, Data entry skills, Customer service skills, Adaptability.
• Certifications in sales, marketing, or business administration Foreign language skills

The Employer

Our client is a knowledge-driven organization committed to achieving excellence in Human Capital & Business Coaching in both virtual and real circumstances.